Third-party outage causing delays in processing some USD deposits

Incident Report for Airwallex

Resolved

From 10:51 UTC on 2026-09-29 to 21:00 UTC on 2026-10-05, we observed an issue external to Airwallex that affected some USD deposits. The issue is resolved and all affected systems are restored to full functionality.

Posted Oct 06, 2026 - 02:22 UTC

Identified

From 2026-09-29 10:51 UTC, we have observed an issue affecting some USD deposits. The issue has been identified and is under investigation by our banking partner. The issue is external to Airwallex.

Posted Oct 03, 2026 - 11:14 UTC

This incident affected: Product (Global Accounts).