Third-party outage causing PIX payment failures

Incident Report for Airwallex

Resolved

From 00:10 to 04:48 UTC on 2026-07-29, we observed an issue external to Airwallex impacting PIX payments. The issue is resolved and all affected systems are restored to full functionality.

Posted Jul 29, 2026 - 05:43 UTC

Investigating

From 00:10 UTC on 2026-07-29, we have observed an issue affecting PIX payments. The issue has been identified and is under investigation by our payments partner. The issue is external to Airwallex.

Posted Jul 29, 2026 - 03:59 UTC

This incident affected: Product (Payments).