Partial outage on FX conversion-quote service

Incident Report for Airwallex

Resolved

From 06:50 to 08:18 UTC on 27 October 2026, we observed an issue with FX conversion-quote service. The issue is resolved and all affected systems are restored to full functionality.

Posted Oct 27, 2026 - 08:35 UTC

Investigating

As of 06:50 UTC on 27 October 2026, we have observed an issue affecting our FX conversion-quote-api service impacting FX conversion and payouts. Our team is actively investigating and will update as soon as more information is available.

Posted Oct 27, 2026 - 08:22 UTC

This incident affected: Product (Transactional FX, Payouts).